zDocument360
The Multi-Channel Healthcare Document Journey Automation Solution for Salesforce
zPaper quickly streamlines care coordination by connecting multi-channel, end-to-end healthcare document journeys within a unified Salesforce experience.
Solving the document journey challenges of healthcare and life science organizations.
Centralized Document Intake
Accept documents across multiple channels directly into Salesforce.
Reduced Manual Document Administration and Processing Tasks
Give individual agents and teams the ability to accept, assign, and fully manage documents within a unified Salesforce experience.
Reduced Document Storage Costs
Leverage envelope technology to reduce document storage costs by preventing the need to replicate documents.
Document Journey Tracking and Insights
Access operational reporting dashboards to view document journey performance insights.
Integrated Solutions
Utilize a single platform to automate end-to-end document management processes instead of purchasing multiple document retrieval, automation, and generation solutions.
Compliance
Our platform was created specifically for the Healthcare and Life Sciences. Additionally, zPaper's HIPAA compliant and HITRUST CSF certified platform ensures patient documents are secure every step of the way.
Improved Patient Experience
Give agents the ability to focus less on manual document management tasks and more on quickly connecting patients to care.
How it works
Centralized, Multi-Channel Document Retrieval
Receive documents directly into Salesforce across multiple channels such as fax, email, scan/upload, portals, Salesforce Communities, and sFTP.
Unified Document Triage
Immediately achieve operational efficiencies with the ability to associate data, triage individual pages, and initiate multiple document journeys within a single location.
Connect Documents to Individual Patient Journeys
Attach documents to individual patient records to achieve a unified view.
Utilize annotation features such as mark up, rotate, stamp, sign, redact, and point without altering the original document.
View the entire document journey across the patient timeline in Health Cloud.
Automated Outbound and Inbound Routing
Generate, preview, and send documents, including visualforce pages, web forms, and interactive PDFs that include data merged from Salesforce.
Our intelligent barcode technology allows documents created and/or sent by zPaper to be automatically routed and attached back to the appropriate Salesforce object once returned.
Operational Reporting
Access operational reporting dashboards leveraging zPaper data providing information about average acceptance, completion time, and document journey trends by channel, drug, and program.
Request a Demo
Want to learn more about how our zDocument360 platform can help streamline the entire document journey within Salesforce and improve operational efficiency?
Request a demo from one of our solutions experts.
