Medical Device & Diagnostics

Accelerate your patient's access to healthcare by reducing document exchanges and communication cycles between the referring providers and your patients' insurers.

Business Use Cases
  • Patient Assistance Programs
  • Patient Reimbursement Hub
  • Prescription & Order Management
  • Risk Evaluation & Mitigation Strategies


Medical devices & diagnostics centers struggle to help patients who have a hard time affording prescription drugs or treatments and navigating their insurance. Barriers for the contact center can include:

1.​ Maintaining high volumes of patient documentation that enter their systems.

2.​ Following numerous manual processes to capture specific documents/data from prescriptions, order forms, and insurance cards, slowing down their patients’ access to life-changing medical devices.

Our Solution

zPaper and Salesforce’s unified solution streamlines your document exchange, whether documents arrive through physical or digital channels. With swift process automation, zPaper helps your specific documents through their journey along with tools that capture, process and manage patient records and data.

By facilitating patient on-boarding, you now have more time to focus on helping your patients access the tools they need instead of having to worry about sifting through multiple channels of documents. zPaper also helps healthcare providers meet their financial goals efficiently while keeping your SLAs and KPIs in mind.

Request a Discovery Session

Ready to transform your business?

Contact us to see how we can help your business streamline operations through automated document and data journeys within Salesforce.



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