Centralized Document Retrieval
Automatically receive documents from direct message, fax, and and email into ServiceNow.
Automatic Association to Ticket or Case
Received documents are automatically associated to a ServiceNow Ticket or Case once received.
Template Building
Easily build documents with merged data from tickets or cases using DOCX templates.
Document Generation
Select and generate documents from previously created DOCX documents. Generated documents are viewable on the originating record as a lightning file attachment.
Outbound Sending
Send individual or bundles of documents from any ticket or case.
Outbound Sending
Send individual or bundles of documents from any ticket or case.
Automated Return Routing
Automatically route and attach outbound documents to their originating record once return utilized zPaper's intelligent barcode feature.
Activity Reporting
All document activity, including document generation, outbound sending, delivery, and auto-return activity, are tracked as interactions.
Resources to help accelerate your success
The Search for Connected, Secure, and Scalable Solutions for Healthcare Interoperability
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Contact Us
Contact the zPaper team to learn how your business can connect documents across multiple channels into a unified ServiceNow experience.
